{"id":161021,"date":"2026-07-03T02:07:14","date_gmt":"2026-07-03T05:07:14","guid":{"rendered":"https:\/\/infoecos.com.ar\/?p=161021"},"modified":"2026-07-03T02:08:07","modified_gmt":"2026-07-03T05:08:07","slug":"en-primera-linea-taller-de-capacitacion-para-mejor-atencion-al-publico-en-trenque-lauquen","status":"publish","type":"post","link":"https:\/\/infoecos.com.ar\/index.php\/en-primera-linea-taller-de-capacitacion-para-mejor-atencion-al-publico-en-trenque-lauquen\/","title":{"rendered":"Solo Trenque: \u00abEn Primera L\u00ednea\u00bb, Taller de capacitaci\u00f3n para mejor atenci\u00f3n al p\u00fablico en Trenque Lauquen"},"content":{"rendered":"\n

La Municipalidad de Trenque Lauquen comenz\u00f3 a dictar el taller de capacitaci\u00f3n \u201cEn Primera L\u00ednea\u201d destinado a empleados municipales que cumplen tareas de atenci\u00f3n al p\u00fablico, con el objetivo de mejorar la calidad de respuesta, fortalecer el v\u00ednculo con la comunidad y consolidar una cultura de trabajo basada en el respeto, el compromiso y la vocaci\u00f3n de servicio.<\/p>\n\n\n\n

La capacitaci\u00f3n brinda herramientas te\u00f3ricas y pr\u00e1cticas para optimizar la atenci\u00f3n en las \u00e1reas municipales, entendiendo que cada contacto con un vecino es una oportunidad para construir confianza y mostrar un Municipio cercano, ordenado y dispuesto a resolver.<\/p>\n\n\n\n

Durante la capacitaci\u00f3n se destac\u00f3 que los empleados que atienden al p\u00fablico son la primera cara visible del Municipio, que es multiprestador de servicios y est\u00e1 presente en todas las etapas de la vida de la comunidad. Por eso, se remarc\u00f3 la importancia de recibir cada consulta, reclamo o necesidad con predisposici\u00f3n, claridad y respeto.<\/p>\n\n\n\n

\u201cQueremos que la Municipalidad sea vista como un lugar de soluci\u00f3n de problemas, y por eso cada vez que un vecino se acerca, tenemos la oportunidad de escuchar, orientar y demostrar que hay un Municipio presente y atento\u201d, se\u00f1al\u00f3 el secretario de Gobierno, Mart\u00edn Borrazas.<\/p>\n\n\n\n

Tambi\u00e9n desde el Municipio se plante\u00f3 una posici\u00f3n clara frente a las situaciones de maltrato: no se tolerar\u00e1n malos tratos de empleados hacia vecinos, pero tampoco de vecinos hacia empleados municipales. Se remarc\u00f3 que el respeto debe ser una regla b\u00e1sica de ida y vuelta.<\/p>\n\n\n\n

El taller forma parte de una pol\u00edtica de capacitaci\u00f3n interna para profesionalizar la atenci\u00f3n, unificar criterios y sostener el compromiso de los trabajadores con una gesti\u00f3n eficiente y responsable.<\/p>\n\n\n\n

\u201cEstar en primera l\u00ednea implica una responsabilidad especial: significa representar al Municipio en cada respuesta, en cada tr\u00e1mite y en cada conversaci\u00f3n con un vecino\u201d, expres\u00f3 el director de Recursos Humanos, Rom\u00e1n Larrubia.<\/p>\n\n\n\n

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La Municipalidad de Trenque Lauquen comenz\u00f3 a dictar el taller de capacitaci\u00f3n \u201cEn Primera L\u00ednea\u201d…<\/p>\n","protected":false},"author":2,"featured_media":161024,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[10298,10290],"class_list":["post-161021","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-sin-categoria","tag-bloque-inferior","tag-entretenimiento"],"yoast_head":"\nSolo Trenque: "En Primera L\u00ednea", Taller de capacitaci\u00f3n para mejor atenci\u00f3n al p\u00fablico en Trenque Lauquen - Infoecos<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/infoecos.com.ar\/index.php\/en-primera-linea-taller-de-capacitacion-para-mejor-atencion-al-publico-en-trenque-lauquen\/\" \/>\n<meta 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